FAQs

What is Humari Party?

Humari Party is your one-stop online store for premium party supplies, decorations, and celebration accessories in Pakistan. From balloons and banners to candles, ribbons, and themed sets — we bring everything you need to make your event colorful, joyful, and unforgettable.

How can I place an order?

Placing an order is easy!

  1. Browse our website and select your favorite products.

  2. Add items to your cart.

  3. Proceed to checkout and fill in your shipping details.

  4. Confirm your order and select your preferred payment method.

Once placed, you’ll receive an order confirmation message with your details.

What payment methods do you accept?

Currently, we accept:

  • Cash on Delivery (COD) – available nationwide.

  • Bank Transfer / EasyPaisa / JazzCash (coming soon).

We’re working on adding more secure online payment options for your convenience.

Do you offer same-day or express delivery?

Currently, we do not offer same-day delivery.
All orders are processed and shipped within our standard 4–5 working day timeframe.
In the future, we may introduce express shipping options for select cities.

How long will it take to receive my order?

Orders are usually delivered within 4 to 5 working days across Pakistan.
However, during public holidays, sales events, or critical conditions (such as bad weather or courier delays), delivery may take slightly longer.

We always do our best to get your order to you as soon as possible!

Can I cancel or change my order after placing it?

You can cancel your order only before dispatch.
Once an order has been shipped, it cannot be changed or canceled.
If you need help canceling, please contact us immediately at support@humariparty.com with your order number.

What is your return policy?

We maintain a no-return policy on all delivered items to ensure hygiene, safety, and quality.
However, if you receive a damaged or incorrect product, please contact us within 24 hours of delivery with clear photos of the issue.

Our team will review your case and offer a replacement or store credit depending on the situation.

Will the product look exactly like the picture?

We make every effort to show accurate product photos.
However, slight variations in color, design, or packaging may occur due to lighting or display settings.
Rest assured, the overall quality and style will always match the description provided.

What happens if my order is delayed?

Sometimes, delivery delays occur due to courier issues, holidays, or unforeseen events.
If your order takes longer than expected, please contact us with your order number — our team will track it and update you promptly.

Do you sell party decorations for specific themes?

Absolutely!
Humari Party offers themed decoration sets for birthdays, weddings, baby showers, bridal showers, and more.
We also carry character themes like Mickey Mouse, Batman, Unicorn, Princess, and Superhero designs.

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